Operating Hours
Mon-Thu: 08.00 - 17.00

Fri: 08.00 - 15.00

FAMS a division of Tecmo Automation.

Our Customer support

Customer Service

A key strength of FAMS lies in its swift, efficient, and precise after-sales support. The company is committed to addressing customer needs through a team of highly skilled, well-trained, and multilingual professionals, all of whom are dedicated to providing prompt and effective assistance.

How To Order

Ordering FAMS products is quick and hassle-free. With our user-friendly process, you can browse our extensive product range, submit your order request, and receive a personalized quote from our dedicated sales team. We’re here to ensure your experience is smooth and tailored to your needs every step of the way!

Payment Terms

At Tecmo Automation, we ensure a transparent and structured payment process for all our products and services. To initiate any project, a 50% non-negotiable deposit is required, with staged payments aligned to key milestones, including factory acceptance and site commissioning. All outstanding balances must be settled within 7 days of project completion. Late payments may incur additional fees, and ownership of equipment remains with Tecmo until full payment is received. For custom requirements or adjustments, additional quotations will be provided.